Frequently Asked Questions

Answers to popular questions

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15 articles in this collection
Written by Levi Kujala, Noah Heckmann, and Allie

Recent Changes to TAC

See changes to Song Vault, Academy, Practice Archives & more!
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Written by Allie
Updated over a week ago

Contact Us

How to get a hold of the support team
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Written by Levi Kujala
Updated over a week ago

How to reset my password

Forget your password? Can't login?
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Written by Levi Kujala
Updated over a week ago

Daily Lesson Tabs

This will help you locate each daily lesson's TAB to view and for download
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Written by Noah Heckmann
Updated over a week ago

How to Use Wednesday Improv

Get the most from your Scale & Improv practice sessions!
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Written by Levi Kujala
Updated over a week ago

Access To Past Lessons / Practice Plans

Two ways to find past lessons or practice plans
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Written by Noah Heckmann
Updated over a week ago

Has Your Account Been Canceled?

Learn why your account may have been canceled or why you cannot login after purchase
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Written by Noah Heckmann
Updated over a week ago

How to Post Videos in the TAC Forum

Tips for recording your performance and uploading to YouTube
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Written by Levi Kujala
Updated over a week ago

How to Use 'Favorites' Feature

Save your favorite daily lessons to come back to later!
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Written by Levi Kujala
Updated over a week ago

Video Problems (sound, speed, slow loading)

Video won't play? No audio? Keeps stopping?
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Written by Levi Kujala
Updated over a week ago

Why Am I Being Charged?

Notice a charge you don't recognize? Here is what it might be.
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Written by Noah Heckmann
Updated over a week ago

TAC Forum Etiquette and Guidelines

Simple rules that make this the best guitar community in the world!
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Written by Levi Kujala
Updated over a week ago

How to Access Fretboard Wizard

You bought Fretboard Wizard, but how do you access it?
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Written by Levi Kujala
Updated over a week ago

Should I Start with Fretboard Wizard or Tony's Acoustic Challenge?

Learn the difference between these two programs
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Written by Levi Kujala
Updated over a week ago

I missed enrollment, can I still sign up?

If you missed the enroll window for TAC or Fretboard Wizard, this article will help.
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Written by Levi Kujala
Updated over a week ago